Senior Admissions Specialist $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
You’re not here to hand out brochures. You’re here to deliver white-glove service to families making the most important decision of their lives.
At Alpha, we’ve reimagined what school should be: kids learn core academics in just 2 hours a day using adaptive apps, and spend the rest of their time mastering real-world skills like entrepreneurship, public speaking, and resilience. We're on track to open 25 campuses by the end of 2025 — and the admissions experience must be as groundbreaking as the model itself.
This isn’t a back-office role. You’ll be the primary guide for families navigating a high-stakes decision about their child’s future. You’ll speak directly with parents, qualify leads, provide concierge-level support, and drive each admissions journey from first inquiry. Along the way, you’ll wield cutting-edge AI tools to streamline workflows, manage your pipeline, and eliminate admin bloat — freeing you to focus on what matters most: building trust and driving outcomes.
This is a rare opportunity to join a fast-growing, AI-first education company where your results won’t just be noticed — they’ll shape the future of modern schooling. If you’re looking for a role where service meets strategy, autonomy meets accountability, and innovation is the standard, not the exception — apply now.
What you will be doing
- Managing the full admissions experience for assigned families — ensuring every step, from inquiry to final decision, is handled with care and clarity.
- Qualifying inbound leads from UHNW/HNW families using smart questioning, CRM data, and AI-powered insights.
- Acting as the primary point of contact for all parent communications, scheduling, and follow-ups — delivering a white-glove experience regardless of outcome.
- Leveraging AI tools and CRM systems (like HubSpot) to prioritize tasks, automate follow-ups, and reduce manual work.
- Collaborating with the Admissions Director to align on decisions, surface trends, and continuously refine what great looks like.
What you will NOT be doing
- Relying on rigid scripts or step-by-step manuals — this role demands intuition, polish, and consultative decision-making.
- Getting stuck in red tape — you won’t be buried in cross-department approvals or waiting on others to take action.
- Delegating relationship management — you’re the trusted point of contact, start to finish.
Key responsibilities
Deliver a white-glove, high-conversion admissions journey that earns family trust and advances Alpha’s nationwide expansion.
Candidate requirements
- 3+ years in a client-facing role with a track record of building trust and driving conversion (e.g., admissions, luxury sales, executive recruiting, philanthropy).
- Demonstrated success in qualifying leads and managing multi-step customer journeys
- Proven ability to communicate with polish and empathy, especially with discerning or high-stakes stakeholders.
- CRM fluency (preferably HubSpot) and comfort using AI tools to drive efficiency and insight.
- Based in the U.S. and authorized to work without visa sponsorship.
- Flexibility to work evenings/weekends aligned with family schedules.
Nice to have
- Background in private education, premium service environments, or mission-driven organizations.
- Familiarity with Alpha’s model or demonstrated passion for education reform.
- Experience refining or managing AI-powered sales/admissions workflows.
You will be working for
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Pass Cognitive Aptitude Test.
Pass English Proficiency Test.
Prove Real-World Job & AI Skills.
Ace An Interview Or Two.
Accept Job Offer.
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