Senior Site Reliability Engineer

Job ID: 3343


Do you get aggravated when resolving an endless stream of repetitive incident tickets?  Would you prefer to use automation and your engineering mindset to target problems before they happen? Are you a fanatic for writing simple, elegant scripts that deliver high availability and cost-optimized infrastructure?

In this role, you will optimize the critical behind-the-scenes world of our SaaS operation, which is the backbone of our rapidly scaling business. At Crossover, we acquire one SaaS company per week, and this team is responsible for migrating each new product and maintaining uptime globally. Automation is our core deliverable.  

Our culture thrives on a deep focus and obsession with continuous improvement, so you will be focused on strategic projects that shape the future of our infrastructure and evolve our site reliability engineering practices. Our strategic partnership with Amazon will allow you to beta-test and experiment with cutting-edge AWS services long before the competition.  

Will you continue to be bogged down by reactive work stemming from outage post-mortems?  Or will you throw your hat into the ring and apply for the SRE role of a lifetime?

What you will be doing

  • Digging into new technologies to evaluate their potential for cost-savings, improved availability, and simplified implementation
  • Writing runbooks to streamline routine tasks and deliver centralized infrastructure through automation 
  • Migrating non-standard components (VMs, servers, storage, DBs) to our standardized infrastructure

What you will NOT be doing

  • Focusing on a single product or being stuck with the same set of technologies
  • Responding to trouble tickets or handling system admin tasks
  • Building bespoke infrastructure solutions

Key Responsibilities

Say goodbye to an outage resolution mindset and dedicate your day to producing optimized infrastructure. In this role, you will:

  • Identify quarterly goals to deliver standardized, high-availability, cost-optimized infrastructure
  • Create and deliver Infrastructure as Code scripts
  • Plan and execute lift and shift projects for newly acquired products

Candidate Requirements

  • 2+ years of hands-on experience with Linux and AWS Services
  • Ability to use infrastructure configuration management, deployment, and versioning tools (Ansible and Terraform expertise preferred)
  • Ability to deploy and configure infrastructure for virtual machines (VMWare) and to pack applications into containers and deploy them (Docker/Kubernetes)
  • A university degree requiring an in-depth study of data structures, algorithms, object-oriented programming, computer architecture, and software engineering OR equivalent experience

Nice to have

AWS DevOps Engineer Professional certification is a plus

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