Senior Account Manager

Job ID: 4230

Description

In this role, you will work across industries to align customers on a new and more powerful vision for their success. You will have the opportunity to influence business leaders across industries to adopt a definition for their companies' success that is better for them than the one they have today.

Our team operates quickly with a heavy focus on coaching and personal development. The priority for high-quality work and the drive for continuous improvement in our teams makes us a unique opportunity. You will be a part of a pioneering Senior Account Management Team.

What you will be doing

  • Video calls with customers.
  • Email Correspondance.
  • Internal Meetings.
  • Keeping up with customers' industries directions and business objectives.
  • Leveraging Playbook guidelines and artifacts to ensure success.

Key Responsibilities

  • Understand the customers’ business strategy and industry direction and manage a long term, sustainable portfolio.
  • Foster strategic customer relationships and build confidence with the customers as a trusted partner.
  • Lead business review meetings to excite customer executives on our vision and plan for their success.
  • Help customers solve business challenges by aligning our value proposition with their business objectives.

Candidate Requirements

  • 3+ years in account management or client partnership roles.
  • Self-motivated, self-starter and able to work successfully in a 100% virtual environment.
  • Fluent in spoken and written English.
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