Do you take pride in building expertise and then using that to help others achieve their own success? Are you excited to use a combination of business insights and technical knowledge to drive business value growth for your customers? Do you enjoy showing people how you can make their jobs easier and more successful with your software?
We are looking for the ‘best of the best’ to grow our Customer Success team. If you are confident, with the ability to engage customers with enthusiasm, coupled with proven experience in a technical domain, we want to hear from you.
In this role, you will partner with customers to help them achieve a declared state of success with their software solution. You will do so by leveraging prescriptive success plans, your own product expertise and a deep understanding of the customers business to provide confident, expert-driven leadership to your assigned customers.
At Ignite Technologies, we are reinventing the enterprise software model. Our “Netflix for Enterprise Software” model is changing the game for how enterprises buy software, and a key element of our growth strategy is to drive great customer experiences across our broad and growing library of solutions. Our Customer Success team is central to ensuring that we deliver on our promise to our customers.