Remote Account Management Jobs
- The best remote Account Management jobs are on Crossover.
- Work full-time for leading US companies from anywhere in the world.
- Drive client success and strategic growth in a dynamic tech environment.
See the most popular remote jobs in November 2024
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Role Description
Does building deep relationships with client executives and partnering with them to drive account strategy excite you? Are you looking to influence how customers meet their business needs using software products?
Crossover is hiring for multiple teams that are in search of quality talent in the field of account management.
We have openings for experienced software industry account managers to join our supporting partner teams.
The successful Account Manager will have the ability to manage customer issues with confidence and the drive and dedication to deliver service beyond expectations. The Account Manager's main responsibility is to oversee the individual customer's needs and desired outcomes. The Account Manager must have excellent communication skills, be flexible, have strong interpersonal skills, and prioritize work accordingly to meet client needs.
You are responsible for driving the success of new accounts, managing the relationships with company executives, and driving account strategies.
People who are excited about the opportunity to improve the lives of others and learning new things are encouraged to apply.
What you will be doing
- Develop and maintain buy-in with key account stakeholders and project leads through business reviews, events, and user groups
- Execute a prescribed account management plan to communicate our product vision and match it to each account’s business objectives
- Implement structured tasks that put each client on the path to innovation and expansion
What you will NOT be doing
- Having the same cookie-cutter conversations over and over. You will build and maintain dynamic account relationships designed to last.
- Hoping you succeed but not knowing how. You will have a well-developed account planning and management process that guides you to success.
- Wasting your time with low-quality leads. Our process is designed to ensure that only the highest-quality leads make it to your desk.
Key Responsibilities
- Achieve 90% account retention and 15% annual growth in per-account revenue, and grow retained accounts to $1M+ ARR within 3 years
- Document successful actions taken to meet retention and revenue targets
Candidate Requirements
- 5 years of software sales experience, preferably meeting a $1M or higher quota
- Bachelor's degree in business or a related field
- Excellent communication skills
- Proven relationship-building skills
Frequently Asked Questions
How is this role different from the industry standard?
Your focus in this role is on two things: building long-term relationships with customers and connecting their needs to our suite of products. You aren’t going to close a deal and move on. Instead, you’ll learn about your customers’ business strategy and focus on delivering solutions.
What makes someone successful in this role?
The most successful people in this role share these core skills:
- Clear and engaging communicator who can personalize a message for their audience
- Have a genuine interest in understanding customer needs and matching them to product solutions
- Take a partnership approach with their clients, establishing themselves as an advocate for the clients’ needs
- Proven sales acumen developed with large ($1M+) accounts
What is the main challenge in this role?
Your biggest challenge will be building knowledge of our products and our customers’ needs simultaneously. You need to be comfortable selling products without deep technical knowledge of each feature. You must also be able to execute a structured plan and follow a playbook.
What you will learn
You will get to learn about hundreds of software products. We’ll teach you our proven account management process, following our structured communication and pursuit plans. You’ll also learn how to build a long-term path to success for your customers.
Featured remote account manager job
There are no public Remote Account Management openings right now, but new ones are listed all the time—and some are by invitation only. The best way to get shortlisted for Crossover's hottest Remote Account Management roles is to pre-qualify by starting the assessment process now. Apply now
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How it works
Applying for a role? Here’s what to expect.
We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
STEP 6
Celebrate!
Join top-tier companies as a remote account manager, working full-time
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If you think you are the best, this is the right place to prove yourself.
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I paid off my debt, got 2 new cars, and built my house within 7 months. The pay is so good, colleagues are friendly, managers are good listeners and opportunities for development abound.
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"I love working with the best developers from all over the world. Crossover's open and standard pay Rates are great - I loved not having to negotiate with a HR person to get paid what I'm worth.
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I am making 4x what I was paid on my last job, and with the extra money I was able to pay for my house. Thank you Crossover!
Alexandra
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"Amazing workplace. The constant feedback and challenges keep me motivated to do better. The pay is awesome and there's like working in the convenience of your own home. No traffic, no hassle whatsoever."
Venus
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United States
Executive Recruiter
"When you're paid 3x more than you ever have, tackling high expectations from Crossover leadership becomes a welcomed challenge.
Frances
Philippines
Financial Analyst
I work with some of the best talents from around the world. Only at Crossover is this possible!
Virginia
Crossover
United States
Financial Planning & Operations Manager
"Crossover is to Engineering what Formula 1 is to driving. You need talent, discipline, willpower, endurance and a thirst for learning. Once you get hooked on the pace, it becomes a passion, not a job."
Mircea
Crossover
Romania
SVP Engineering and Operations
Last year, I was struggling to cover my bills. Now I'm working for Crossover and making $30K/yr more, and banking it - wow.
Roxana
Crossover
Romania
Candidate Sales
With the flexibility that Crossover provides, I don’t have to choose between a fulfilling career and my family life. While the work is challenging and enables me to grow and learn every day, I can still be more present for my young children.
Malin
United Arab Emirates
Strategic Analyst
If you think you are the best, this is the right place to prove yourself.
Ignacio
Virtasant
Mexico
Call Centre Concierge
I paid off my debt, got 2 new cars, and built my house within 7 months. The pay is so good, colleagues are friendly, managers are good listeners and opportunities for development abound.
Osazee
Virtasant
Nigeria
Call Centre Concierge
"I love working with the best developers from all over the world. Crossover's open and standard pay Rates are great - I loved not having to negotiate with a HR person to get paid what I'm worth.
Romi
Crossover
India
iOS Software Architect
I am making 4x what I was paid on my last job, and with the extra money I was able to pay for my house. Thank you Crossover!
Alexandra
Romania
Database Searchers 1
"Amazing workplace. The constant feedback and challenges keep me motivated to do better. The pay is awesome and there's like working in the convenience of your own home. No traffic, no hassle whatsoever."
Venus
Crossover
United States
Executive Recruiter
