Description
Today's businesses are grappling with subscription fatigue and low engagement, especially with AI-powered solutions. Many companies focus on meeting quotas rather than driving genuine customer success, leading to high churn rates and dissatisfaction. Reports show that nearly 40% of users drop subscriptions due to poor product adoption and lack of ongoing value.
Jigsaw prioritizes meaningful, strategic conversations over endless cold calls. We believe that real value comes from deep customer engagement, especially in harnessing the power of AI features. Our team works to ensure AI adoption through personalized solution pitches, gathering crucial feedback to enhance our offerings. No quotas. No stressful check-ins. Just results-driven customer success. This is where innovation meets strategic relationship management.
This isn’t your typical quota-driven sales job. We are looking for someone who thrives on building long-term relationships rather than chasing numbers. In this role, you’ll focus on nurturing lower-value accounts, ensuring AI feature adoption, and acting as the bridge between our customers and the innovation team. You won’t be bogged down by high-pressure targets or routine metrics. Instead, you’ll focus on real customer success, measured by retention and satisfaction.
If you’re excited about working with a global team, managing key accounts, and driving the future of AI solutions without the pressure of commission-based sales, this is the role for you. You’ll join a high-performing business unit where you can make a real impact, all while enjoying the flexibility of a remote, supportive team environment. Apply if you’re ready to elevate the customer experience and leave behind the standard sales grind.
What you will be doing
- Delivering presentations about new AI product features to targeted customers and relay feedback to the innovation team
- Achieving retention goals by upselling all-in-one software subscriptions and ensuring customer success through strategic engagement
- Nurturing relationships with key accounts, ensuring smooth operations, communication, and full adoption of services
What you will NOT be doing
- Chasing quotas or commissions
- Attending in-person customer meetings
Key responsibilities
- The role directly contributes to subscription revenue retention by driving customer engagement with our solutions, particularly through the adoption of AI features
Candidate requirements
- At least 3 years of experience selling B2B software products
- Experience using AI tools like ChatGPT, Claude, Bard, clay.com, or apollo.ai to increase productivity
- Demonstrated ability to manage customer relationships effectively and achieve retention goals
How it works
Applying for a role? Here’s what to expect.
We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
STEP 6
Celebrate!
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Why Crossover
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
