AI Customer Success Manager $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks ($30 USD/hour)
Description
Step into the future of customer success with IgniteTech, where AI is not just a tool, but a transformational force that anticipates and addresses customer needs before they arise. Say goodbye to traditional methods and join a team that leverages data-driven insights to redefine customer engagement.
What you will be doing
- Use AI to enhance every customer interaction with efficient issue resolution, personalized check-ins, and insightful feedback analysis.
- Drive product engagement through AI-driven recommendations, virtual assistance, and user experience personalization.
- Optimize customer success strategies to foster growth and minimize churn through upselling and strategic insights.
What you will NOT be doing
- Acquiring new customers
- Handling technical support tickets
- Product development
Key responsibilities
Leverage AI to proactively increase customer retention and engagement, fostering growth and unlocking upselling opportunities.
Candidate requirements
- At least 2 years of customer success experience in the B2B software industry
- Experience with GenAI tools such as ChatGPT, Claude, or Bard
How it works
Applying for a role? Here’s what to expect.
We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
STEP 6
Celebrate!
Frequently asked questions
Reviews
Meet some people who've landed similar jobs
Why Crossover
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
