AI Account Executive $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks ($30 USD/hour)
Description
Are you ready to revolutionize customer success with AI? Imagine being at the forefront of a paradigm shift where data-driven insights and predictive analytics aren't just buzzwords, but your daily tools. At IgniteTech, we're not just talking about AI - we're wielding it to redefine customer engagement and drive unprecedented growth.
In a landscape where only 33% of businesses proactively leverage technology for customer success, we're charting a new course. We're not just solving problems; we're anticipating them. We're not just maintaining relationships; we're cultivating high-value partnerships that drive upsells and slash churn rates.
This isn't your grandfather's account executive role. This is your chance to be a pioneer in AI-first customer success, where every interaction is data-driven, relevant, and personal. If you're ready to leave reactive strategies behind and embrace a future where AI and human insight combine to create unparalleled customer experiences, then it's time to step up.
What you will be doing
- Harness AI to transform customer interactions: Use cutting-edge technology to resolve issues efficiently, conduct personalized check-ins, and analyze feedback for deeper insights.
- Drive product engagement to new heights: Leverage AI-driven recommendations and personalization to enhance user experience and product adoption.
- Spearhead growth and optimization: Utilize AI-powered strategies to identify upselling opportunities and reduce churn, directly impacting the bottom line.
What you will NOT be doing
- Cold calling or chasing new leads - your focus is on nurturing and growing existing high-value relationships.
- Getting bogged down in routine technical support - our AI systems handle the basics, freeing you to focus on strategic interactions.
- Developing products - your role is to maximize the value of our existing solutions for customers.
Key responsibilities
Your primary mission: Leverage AI to proactively address customer needs, personalize interactions, and unlock upselling opportunities - driving increased retention, engagement, and business growth.
Candidate requirements
- Minimum 2 years of battle-tested customer success experience in the B2B software arena
- Hands-on experience with GenAI tools (e.g., ChatGPT, Claude, Bard) - you've seen the future and you're ready to shape it
How it works
Applying for a role? Here’s what to expect.
We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
STEP 6
Celebrate!
Frequently asked questions
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Why Crossover
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
