Description
Revolutionize SaaS Ops: Architect the Future of AI-Driven Operations at Scale
Are you ready to redefine SaaS operations for the AI era? At Trilogy, we're not just keeping pace with the SaaS industry—we're setting the tempo. As we acquire a SaaS company every month, we're building the most advanced, AI-powered SaaS Ops function in the world. This isn't about maintaining the status quo; it's about creating the future of efficient, scalable, and intelligent cloud operations.
As our Senior Principal Architect, you'll spearhead the transformation of our diverse SaaS portfolio into a unified, AI-driven powerhouse. You'll be the mastermind behind our strategy to maximize uptime, streamline operations, and optimize cloud spending across dozens of products. This is your chance to set a new industry standard and turn SaaS Ops from a cost center into our competitive edge.
If you've single-handedly built and owned SaaS Ops at scale, thrive on designing intelligent systems, and are ready to make high-stakes decisions that shape the future of cloud operations, we want you. This is not just a job—it's a career-defining opportunity to lead the AI revolution in SaaS Ops.
What you will be doing
- Architect and implement cutting-edge SaaS Ops strategies, leveraging your expertise to define operational excellence in the AI era
- Make critical decisions on operational standards, AI tooling, and process design to ensure unparalleled reliability, security, and cost optimization across our expanding portfolio
- Develop and refine a seamless framework for integrating newly acquired SaaS products into our centralized, AI-powered SaaS Ops function
- Pioneer the use of advanced AI tools to drive automation, optimize costs, and achieve unprecedented operational efficiency
What you will NOT be doing
- Overseeing mundane, manual SaaS Ops tasks—your focus is on revolutionary AI-driven innovation
- Managing operations for a single product—you'll be orchestrating efficiency across hundreds of SaaS solutions
- Maintaining outdated operational practices—you're here to disrupt and redefine SaaS Ops through AI technologies
- Working in isolation—you'll collaborate with top-tier Engineering, Product, and C-Suite leaders to execute your vision
- Following the crowd—you'll be setting new benchmarks for AI-powered SaaS operations that others will strive to match
Key responsibilities
Architect, implement, and oversee a revolutionary AI-powered SaaS Ops function that ensures unparalleled reliability, cost-efficiency, and seamless operations across Trilogy's rapidly expanding portfolio of acquired SaaS businesses, setting a new industry standard for operational excellence.
Candidate requirements
- Proven track record of 5+ years owning and transforming SaaS Ops for enterprise-grade products
- Demonstrated success in single-handedly managing SaaS Ops at an SME serving enterprise customers
- Expertise in applying cutting-edge AI and automation technologies to revolutionize SaaS operations
- Mastery of advanced AWS services, DevOps practices, Docker, and Kubernetes
- Strong leadership skills with the ability to influence C-level executives and drive organizational change
- Exceptional problem-solving abilities and a track record of making high-impact decisions in complex environments
How it works
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job & AI Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
Frequently asked questions
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Why Crossover
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
