Description
Are you the algorithmic alchemist who turns chaos into clockwork? At Trilogy, we're not just looking for another operations professional – we're searching for a digital-age efficiency warrior who gets an endorphin rush from transforming messy processes into streamlined success stories.
Picture yourself as the organizational surgeon who diagnoses operational pain points and prescribes AI-powered solutions that make teams wonder how they ever lived without them. If you're the kind of person who sees a tangled business process and immediately starts mapping out its elegant evolution, we need to talk.
We're seeking a ChatGPT virtuoso who can orchestrate transformational change – someone who finds joy in the beautiful simplicity of a well-oiled machine and isn't afraid to make bold moves to achieve it.
The Perfect Fit:
- You see inefficiency as a personal challenge and won't rest until it's conquered
- Your superpower is turning operational complexity into elegant simplicity
- You've been called "obsessively detail-oriented" (and took it as a compliment)
- You believe that every process can be optimized, and you have the drive to prove it
What you will be doing
- Wielding cutting-edge AI tools to revolutionize manual workflows across the organization
- Conducting surgical precision analysis of divisional operations to separate the vital from the vestigial
- Architecting and implementing transformative restructuring initiatives using Trilogy's battle-tested methodology
What you will NOT be doing
- Getting bogged down in bureaucratic overhead – we've automated the mundane so you can focus on the meaningful
- Babysitting stable operations – your mission is transformation, not maintenance
- Starting from scratch – we provide the proven blueprint for success, you provide the execution excellence
Key responsibilities
- Deploy and optimize our battle-tested operational frameworks to revitalize underperforming companies, while continuously evolving our playbook with your insights and innovations
- Drive measurable success through improved profit margins and stellar customer retention metrics across our software portfolio
Candidate requirements
- Geographic requirement: Based in the Americas (North, Central, or South)
- Deep enterprise software industry expertise with 5+ years of hands-on experience
- Proven track record of 5+ years in operational roles
- Minimum 3 years of customer-facing experience (Support, Sales, or Collections)
- Demonstrated success in leveraging generative AI tools to drive measurable efficiency gains
You will be working for
Hundreds of software businesses run on the Trilogy Business Platform. For three decades
About Trilogy
Quick links
How it works
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job & AI Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
Frequently asked questions
Why Crossover
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
