Description
Trilogy is on the lookout for dynamic "fixers" who thrive on untangling complex business challenges. If you're a ChatGPT maestro ready to streamline operations and eliminate inefficiencies, you're exactly who we want on our team.
As a Senior Associate, you'll transform chaos into clarity, simplifying convoluted processes, and aligning operations to drive success. This isn't about endless meetings or mundane reviews; it's about rolling up your sleeves and implementing impactful changes that make your team wonder why it wasn't done sooner.
We believe operations should be about action and results. If you share this belief, let's talk.
Who You Are
- A passionate problem-solver who loves to dig deep and eliminate operational inefficiencies.
- An expert in improving operations to enhance customer value, eager to unleash your potential.
- Skilled in simplifying complex operations for maximum efficiency.
- Driven by the satisfaction of fixing broken systems, even if it means being called a "robot."
What you will be doing
- Leveraging generative AI to automate processes across the organization.
- Analyzing divisions to identify operational successes and failures.
- Developing restructuring plans for functions like Customer Support, Pricing, and Sales using the Trilogy playbook.
What you will NOT be doing
- Engaging in high-level management and delegation, as admin tasks are automated for you.
- Maintaining steady-state operations; once optimized, you'll tackle the next challenge.
- Crafting new startup strategies from scratch; instead, you'll implement our proven growth playbook.
Key responsibilities
Drive operational excellence by executing proven frameworks to revitalize struggling companies, achieving profitability and customer satisfaction.
Candidate requirements
- Located in North, Central, or South America.
- 5+ years in the enterprise software industry with a strong grasp of software practices.
- 5+ years in an operational role.
- 3+ years in a customer-facing role (e.g., Support, Sales, Collections).
- Proven experience using generative AI tools for productivity gains.
You will be working for
Hundreds of software businesses run on the Trilogy Business Platform. For three decades
About Trilogy
Quick links
How it works
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job & AI Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
Frequently asked questions
Why Crossover
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
