Java Software Engineer $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks ($30 USD/hour)
Not accepting applications on crossover.com at this time.
Description
Are you prepared to engage with challenging technical scenarios where your expertise plays a crucial role in enhancing customer satisfaction and boosting revenue? We seek an energetic problem-solver to take charge of our Billing and Revenue Management (BRM) systems, the backbone of our operations. This isn't your ordinary support or engineering position—it's an opportunity to work with an advanced tech stack, utilizing AI and automation to deliver solutions that outpace industry norms.
This role is uniquely concentrated on BRM systems, requiring a profound grasp of their intricacies. You'll be tasked with accurately diagnosing and resolving maintenance issues, executing smooth deployments across various environments, and performing exhaustive testing to ensure optimal performance—all while following stringent protocols to uphold system reliability. This is not a position for those looking for routine duties. It's for individuals who thrive on solving complex issues, enjoy working closely with technical teams and clients, and are keen to make a significant impact on business performance.
Joining our team means being at the cutting edge of redefining customer retention strategies through exceptional technical support. If the prospect of revolutionizing BRM systems in an AI-centric environment excites you, we're eager to hear from you.
What you will be doing
- Tackling Maintenance Tickets: Identify and resolve customer-reported challenges within BRM systems
- Overseeing Deployments: Implement BRM component deployments across environments to ensure stability and customer readiness
- Testing Rigor: Carry out unit and integration tests to confirm that updates and fixes meet quality benchmarks pre-deployment
What you will NOT be doing
- Creating new features or product innovations beyond the scope of BRM maintenance and resolution
- Handling general customer service inquiries not related to BRM-specific issues
- Engaging in strategic planning or product management; the role focuses on efficiently resolving BRM issues
- Redesigning high-level system architecture; the role involves applying maintenance, fixes, and updates within the existing BRM framework
Key responsibilities
- Drive enhanced customer satisfaction and retention through superior BRM support systems
Candidate requirements
- Reside within an EU-aligned time zone
- Expert-level proficiency in Java
- Practical experience with Oracle DB, Spring Boot, and J2EE
- Background in telecommunications OSS/BSS
- Knowledge of generative AI tools like ChatGPT, Gemini, or Claude
How it works
Applying for a role? Here’s what to expect.
We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
STEP 6
Celebrate!
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Why Crossover
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
