You will become an expert in GraphQL APIs that are revolutionizing the telco industry.
Technical Writer $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
The incumbent dinosaur firms that rule the telco software market do not want you to read this. They keep communication service providers (CSPs) 100% dependent on them and unable to innovate, charging outrageous “professional services'' fees for simple change requests and making it impossible for CSPs to keep up with rapidly changing technology.
At Totogi, we think it’s time for these dinosaurs to go extinct.
Enter OpenAPIs. With the public cloud as our foundation, we allow CSPs to easily execute changes and innovate in days, not months. Our customers can implement everything independently and quickly, without depending on overpriced software vendors that belong back in the stone age.
This is where a world-class technical writer comes in. You will develop the content that makes our APIs easy for developers to deploy and keep our documentation updated. We know how painful it can be to read bad technical writing, so cold expertise is not enough: your content must be engaging. This role is not for someone who wants only to tweak existing documentation and ensure technical accuracy alone. Your work will include code snippets, example responses, endpoint definitions, etc., as well as how-to videos that further enhance developers’ implementation experience.
If you can write edgy and engaging technical content grounded in strong API proficiency, we want you on our team. Apply now to become Totogi’s in-house expert on the API engine of the future.
What you will be doing
- Reviewing API changes and updating the documentation accordingly for our GraphQL based APIs
- Creating engaging content such as videos and best-practice papers that complement the API documentation to enhance developer experience
What you will NOT be doing
- Being directly involved in product or API development
- Writing documentation for traditional telco products that use on-premise charging engines
Key responsibilities
- Keeping Totogi’s API documentation consistently up-to-date and clear, enabling Totogi's customers to use and seamlessly integrate our APIs into their own network and make the product easier to use.
Candidate requirements
- Professional experience documenting APIs and using tools that auto-generate API documentation (e.g. Redocly or Readme)
- Excellent writing skills and an ability to present technical knowledge in a clear and crisp manner
- Excited about creating compelling content that helps customers to use and integrate our APIs into their networks
How it works
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job & AI Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
Frequently asked questions
About the role
What you will learn
Reviews
Meet some people who've landed similar jobs
Why Crossover
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
