Totogi is facing down the challenges of the tech support sector. With the surge in demand for ruthless efficiency and uncompromised customer satisfaction, the stakes have never been higher. Traditional methods are a recipe for disaster, risking revenue losses and dwindling customer loyalty at an alarming rate. As AI revolutionizes the industry, there's a dire need for warriors who don’t just operate technology but dominate it to drive superior business outcomes.
At Totogi, we're leading the charge by infusing state-of-the-art AI and top-tier technical prowess into our support operations. This radical integration allows us to streamline complex support functions, skyrocketing operational efficiency and transforming customer interactions. Our strategy doesn't just differentiate us—it makes us pioneers of technical innovation and customer delight.
Unlike the standard bearers of reactive support, this position arms you with cutting-edge AI tools and deep technical know-how, charging you with the mission to actively elevate our service delivery. We're calling on the obsessed: those fueled by a drive to manipulate AI's potential to revolutionize service experiences, thrive on intricate technical challenges such as scripting and system configurations, and are relentless in their pursuit of perpetual innovation.
We invite the audacious to step up and disrupt the status quo of tech support. If you’re wired to stretch the limits of AI and advanced tech, we want you. Apply now and join Totogi in sculpting the future of technical support.
We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.