You will actively support more than 25 applications across our enterprise. In addition, we are constantly adopting new technologies, meaning there is always something new for you to learn.
Cloud Operations Engineer $30,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
Are you a seasoned systems admin who is tired of working on the same platform or tech stack? Would you like to deepen your knowledge of cloud technologies? Are you excited about supporting dozens of cutting-edge software systems for a world-leading SaaS provider and #1 AWS database partner?
With a portfolio of 100+ SaaS products, Trilogy constantly pushes cloud limits to support a centrally-managed cloud infrastructure for a global customer base. A stellar platform support service is critical for us, which means we need a CloudOps team to maintain various software systems for over 3500 enterprise users.
In this role, you will be responsible for maintaining enterprise business applications and solving system access and change requests from platform users. Our broad portfolio will enable you to quickly learn new technologies and pick up new skills by servicing thousands of global customers, rather than being pigeon-holed into a single product for years on end.
If you enjoy learning and are looking for a new challenge, join our team!
What you will be doing
- Handling system administration tasks regarding account and access management for various systems and applications.
- Executing network administration tasks such as DB backups and VPN connectivity.
What you will NOT be doing
- Designing, developing, or implementing new software systems or applications.
- Improvising service request solutions. This role operates with documented guidelines and procedures from playbooks.
- Handling customer phone calls or chat messages - all requests are received via customer tickets.
Key responsibilities
Ensure that our centrally-managed systems and technology applications are accessible and available to every single enterprise user who needs them.
Candidate requirements
We hire candidates with proven abilities in system administration and capable of supporting cloud technologies. This is indicated by:
- At least 1 year supporting System Administration tasks for SaaS applications using major cloud platforms (AWS, Azure, GCP, IBM Cloud)
- At least 1 year of experience with Linux and Windows Server Operating Systems
- Excited about supporting multiple SaaS applications for a global software enterprise
How it works
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job & AI Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
Frequently asked questions
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Why Crossover
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
