Senior Consultant $200,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
Are you a master problem-solver with a knack for ChatGPT? Trilogy is on the lookout for dynamic 'fixers' ready to dive into flawed business processes and streamline them for success. If transforming chaos into clarity excites you, we want you on our team.
This role empowers you to convert inefficiencies into excellence by simplifying operations, cutting waste, and aligning processes to perfection. Unlike roles bogged down by endless meetings or dull reviews, this position allows you to actively shape operational success and leave your mark with innovative restructures.
We believe true operations involve direct action and tangible change. Do you share this philosophy?
Who You Are:
- You thrive on dissecting and refining every facet of business operations.
- You excel in enhancing internal processes to boost customer value, even if your potential has yet to be unleashed.
- You possess the ability to demystify complex operations and streamline them efficiently.
- You might have been labeled a 'robot' by those who don't appreciate the joy of fixing inefficiencies.
What you will be doing
- Leveraging generative AI to automate manual processes organization-wide.
- Critically assessing division performance to identify areas of improvement.
- Developing restructuring strategies for specific operational sectors like Customer Support, Pricing, and Sales, guided by Trilogy's methodologies.
What you will NOT be doing
- Engaging in high-level management or delegation, as administrative tasks are automated for focused execution.
- Managing steady-state operations; once optimized, you'll tackle the next challenge.
- Reinventing startup strategies; instead, you'll implement our tried-and-true growth playbook.
Key responsibilities
- Implement established operational frameworks to revitalize struggling companies, utilizing and refining our playbook.
- Achieve positive margins and enhance customer retention for our software company acquisitions.
Candidate requirements
- Over 5 years of experience in the enterprise software sector, with a solid grasp of software practices.
- More than 5 years in an operational role.
- At least 3 years in a customer-facing position, such as Support, Sales, or Collections.
- Proven experience using generative AI tools to drive measurable productivity gains.
You will be working for
Hundreds of software businesses run on the Trilogy Business Platform. For three decades
About Trilogy
Quick links
How it works
Applying for a role? Here’s what to expect.
We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job & AI Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
STEP 6
Celebrate!
Frequently asked questions
Why Crossover
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
