Remote Customer Support Jobs in South Africa
- The best remote Customer Support jobs are on Crossover.
- Find leading US companies hiring full-time customer service representatives in South Africa.
- Become an expert in supporting products across domains.
See all remote jobs in South Africa
Why Crossover?
Remote jobs with first-rate USD pay—anywhere in the world.
Join an elite global team of top 1% professional talent.
Equal opportunity hiring process: just prove your skills are world-class.
Role Description
Are you a customer support wizard who is obsessed with delivering a great experience, but you’ve already mastered your current products and are wondering what’s next? Or are you a software engineer looking for a way to get introduced to an immense set of product architectures, domains, and tech stacks? Sure, you could join any new company and learn their handful of products, but we think we have something better.
Our partners support over 100 unique enterprise software products - everything from mobile app development platforms to database load-balancers. We not only have the opportunity to learn, use, and support these products, we also become deep technical experts who can solve problems no one has seen before. There’s a lot to learn, so we have weekly “learning tickets” to ensure the whole team is up to speed.
At the highest level of customer support, we have Customer Support Engineers. This role is the highest-level customer support engineer we have - our tickets cannot be elevated above you. The problems are complex. The solutions might be configuration, database-level, or even code-level. Trilogy takes pride in its customer support quality and makes sure customers are impressed at every interaction. It’s an immense responsibility, but one that can put you on the fast track to career advancement.
We also have customer support agent jobs. Our best customer support agents are intelligent people who love to soak up new knowledge. They enjoy using their expertise to solve challenging customer problems. We make weekly investments in our team’s professional development that drives customer satisfaction and agent happiness.
Featured remote customer service representative jobs in South Africa
Frequently Asked Questions
Job reviews
Meet some of the 5,000+ rockstars who have found a rewarding remote career on Crossover.
How it works
Applying for a role? Here’s what to expect.
We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
STEP 6
Celebrate!
Join top-tier companies as a remote customer service representative, working full-time
Other remote customer service representative jobs hiring in South Africa
Need help to find the right job? Consider exploring the following roles
It's incredibly demanding, but absolutely rewarding. I've been able to pay off financial liabilities, afford better health care and start some small investments.
Thabet
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Philippines
Senior Software Engineer
My salary has significantly changed my reality. I have the opportunity to work with an incredible and truly global team, which helps me improve every day.
Rodolpho
IgniteTech
Brazil
Graphic Designer
It exceeds expectations and is by far the best job I've had. I love the flexibility in my schedule, good pay commensurate with my work, and belonging to a global team.
David
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Nigeria
Operations Analyst
Some people think Crossover jobs are too good to be true. I found it hard to believe in the beginning! But I can now confidently say working with Crossover is one of the highlights of my life.
July
IgniteTech
Indonesia
L3 C# Technical Consultant
My quality of life has improved significantly. I'm in the top 0.5% income bracket in the whole country, and I have a path towards financial freedom.
Mohamad
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SVP of Software Engineering
If you think you are the best, this is the right place to prove yourself.
Ignacio
Virtasant
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Call Centre Concierge
This job has given me the motivation and opportunity to learn and broaden my perspective. I never imagined I'd be able to write scripts, explore databases with SQL, or create dashboards!
Ilma
Trilogy
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Research Analyst
This company is not for everyone. If you have high discipline, low ego, and are always hungry for learning and success, you will enjoy working here.
Milos
Trilogy
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VP of Technical Product Management
This role consistently encourages me to expand my knowledge and capabilities. The opportunity to work alongside top minds has been incredibly enriching.
Tushar
IgniteTech
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Senior Financial Analyst
The exposure to talented people from across the globe is unique and rewarding. Meritocracy is at the heart of the company and that makes the work fulfilling.
Ajinkya
Trilogy
India
Strategic Analyst
It's incredibly demanding, but absolutely rewarding. I've been able to pay off financial liabilities, afford better health care and start some small investments.
Thabet
Trilogy
Philippines
Senior Software Engineer
My salary has significantly changed my reality. I have the opportunity to work with an incredible and truly global team, which helps me improve every day.
Rodolpho
IgniteTech
Brazil
Graphic Designer
It exceeds expectations and is by far the best job I've had. I love the flexibility in my schedule, good pay commensurate with my work, and belonging to a global team.
David
Trilogy
Nigeria
Operations Analyst
Some people think Crossover jobs are too good to be true. I found it hard to believe in the beginning! But I can now confidently say working with Crossover is one of the highlights of my life.
July
IgniteTech
Indonesia
L3 C# Technical Consultant
My quality of life has improved significantly. I'm in the top 0.5% income bracket in the whole country, and I have a path towards financial freedom.
Mohamad
Trilogy
Lebanon
SVP of Software Engineering
If you think you are the best, this is the right place to prove yourself.
Ignacio
Virtasant
Mexico
Call Centre Concierge
This job has given me the motivation and opportunity to learn and broaden my perspective. I never imagined I'd be able to write scripts, explore databases with SQL, or create dashboards!
Ilma
Trilogy
Turkey
Research Analyst
This company is not for everyone. If you have high discipline, low ego, and are always hungry for learning and success, you will enjoy working here.
Milos
Trilogy
Serbia
VP of Technical Product Management
This role consistently encourages me to expand my knowledge and capabilities. The opportunity to work alongside top minds has been incredibly enriching.
Tushar
IgniteTech
India
Senior Financial Analyst
The exposure to talented people from across the globe is unique and rewarding. Meritocracy is at the heart of the company and that makes the work fulfilling.
Ajinkya
Trilogy
India
Strategic Analyst
