Question 1

What does Crossover do?

Accepted Answer

Crossover is the world's largest recruitment platform that specializes in remote full-time jobs. We enable professionals from around the globe to prove the world-class skills needed to qualify for coveted remote careers, working asynchronously from anywhere on the globe. Our 70+ clients are innovative tech companies (mostly American), and have hired over 5,000 of Crossover's best candidates from 130+ countries.

Question 2

Am I eligible to apply for a job on Crossover?

Accepted Answer

Crossover has hired from over 130 countries, chances are this includes your one. To apply, all you need is a strong internet connection and the desire to work hard. After you apply, you'll complete a series of assessments to prove you've got the aptitude and skills the job requires. The quality standard is very high, so don't be disheartened if it doesn't work out: check the Current Openings page for another role that matches your skills, and you won't need to repeat any of the assessments you've already passed.

Note: as a US-based company, we cannot accept applications from US embargoed countries including Russia, Cuba, Iran, North Korea, Sudan, Syria, and Crimea (region of Ukraine). Additionally, we currently cannot make offers to candidates residing in California due to state regulations.

Question 3

How is the pay calculated?

Accepted Answer

Yes, it really is that high. We require our clients to set the pay upfront based on the global value of the work, and the successful applicant will receive that amount no matter where they live. If they are the best person for the job, it shouldn't matter whether they live in Silicon Valley or Sri Lanka.

Most positions are calculated based on an hourly rate e.g. a $100k role = $50 per hour x 40 hours per week x 50 weeks (assuming 2 weeks of annual leave as a baseline, though self-employed contractors have the autonomy to plan their own vacation schedule).

Question 4

Why is the pay above-market?

Accepted Answer

Crossover believes in equal pay for equal work, period. We require our clients to set the pay upfront based on the global value of the work—not the location of the person who ends up being hired to do it. If they are the best, it shouldn't matter whether they are in Silicon Valley or Sri Lanka. Some people say we're crazy because we could underpay people who live in low-GDP countries, but we say they're short-sighted. The long term value of having the best people in the world playing for your team is a far greater competitive advantage.

It's also worth noting that because most positions are 100% remote, our clients reduce overheads like rent and office snacks. And because most positions are independent contracting roles, we recommend the pay be set high enough that the new recruit can take care of everything that an employer would do for an employee (e.g. taxes, healthcare, retirement plan, time off etc), and still be left with more expendable income than they had before.

Question 5

What are the employee benefits?

Accepted Answer

The vast majority of roles on Crossover are independent contracting positions. As is standard for any self-employed person, the stated pay is the entire compensation package, and contractors are responsible for handling anything that an employer would do for employees (e.g. taxes, equipment, vacation time and health insurance). One of the main reasons that Crossover jobs typically pay a lot more than local jobs is to overcompensate for this; so the pay is still higher even after these deductions.

Watch the video below to hear some of our successful hires dish the details on what makes it hard—and why it's worth it.

Question 6

What Is Worksmart?

Accepted Answer

WorkSmart is time management and productivity tool created by Crossover. It offers you and your manager complete transparency. It also helps you measure your progress and what it takes to reach your targets. Teams use WorkSmart to collaborate on how to best reach their goals, measuring what works by analyzing the feedback that WorkSmart provides.

Question 7

Do Crossover contractors receive benefits like annual leave and healthcare?

Accepted Answer

We factor the cost of benefits like paid vacation and healthcare into the total pay package, which is one of the reasons that Crossover roles typically pay above-market rates. As contractors, our partners are free to make their own decisions around which local healthcare coverage is best for their needs. Our clients’ leave policies for contractors tend to be very flexible and it is often possible to take time off at short notice, provided work is under control.

Question 8

Do you hire employees or independent contractors?

Accepted Answer

Most positions are independent contractors. This is the only way to work with the top people all over the world – regardless of which countries they’re eligible to be employed in. We identify the top talent in the world and give them the opportunity to contract their services to the hiring company.

It's sometimes possible for US residents to be onboarded as employees at the discretion of the hiring company. These rare instances will be noted in the FAQs on the job description page, but generally it's safest to assume that any Crossover job offer will be extended on a self-employed contract basis.

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Remote Services Leadership Jobs in Uganda

Why Crossover?

Remote jobs with first-rate USD pay—anywhere in the world.

Join an elite global team of top 1% professional talent.

Equal opportunity hiring process: just prove your skills are world-class.

Remote Services Leadership Jobs in Uganda

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Xavier | L3 Customer Support Agent

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Meet some of the 5,000+ rockstars who have found a rewarding remote career on Crossover.

Xavier | L3 Customer Support Agent

Manuel | L2 Support Agent

Lethícia | L2 Professional Services Consultant

Karina | L1 Support Agent

Sameer | L1 Customer Support Agent

Kieran | SVP of Customer Support

Ben | VP of Customer Support

Tristan | Remote Coach

Edgar | L1 Customer Support Agent

Steve | Customer Success Director

Teague | Product Knowledge Curator, Trilogy

Dmitry | VP of Professional Services

Nimish | Service Import Manager

Graham | VP of Customer Success

Venu | Technical Delivery Owner

Jaideep | L2 Customer Support Engineer

Krunal | L2 Customer Support Engineer

Dhinakar | Program Manager

Mikael | L1 Customer Support Agent

Applying for a role? Here’s what to expect.

Pass Cognitive Aptitude Test.

Pass English Proficiency Test.

Prove Real-World Job Skills.

Ace An Interview Or Two.

Accept Job Offer.

Celebrate!

Join top-tier companies as a remote managed services leader, working full-time

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